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Alongside our direct website, we also work with a number of third party travel agencies allowing you to choose your preferred booking platform.

Whichever way you choose to create your reservation with Orchard Hideaways, the booking journey is the same and we will keep you up to date with all the information needed for your stay.

Select your camping pod, choose your desired dates, then securely enter your contact and payment details (please make sure your details are correct as they will be used later in the process) and complete your reservation.

Once complete you will automatically receive two forms of contact from us. The first is our reservation confirmation email, this will include all relevant information for your stay, pod type, check-in/out dates and times, number of nights, number of guests, and our site address.

You will receive a second email/text from us with a link to our pre-self-check-in. Follow the simple steps and once complete you will have access to our online guest portal. This is where you are able to personalise your stay by adding a wide variety of optional extras. The guest portal will also become your information and communications hub along with information on the local area so you can plan your visit long before your arrival date. The chat section within the portal is the quickest and easiest way to get in touch with us (individual booking sites messaging facilities will not be regularly monitored).

Payment for your reservation will automatically be taken six weeks prior to your arrival, using the payment details provided when creating your reservation. If booking within the six week arrival period, payment will be taken on the day of creating the reservation. You have the right to cancel at any point up to six weeks prior to your arrival date free of charge. Any cancellations after this point will be non-refundable. Please ensure that you enter the correct payment details at the time of creating your reservation, failure to do so will result in your reservation being cancelled.

Your pod door access code can also be found within the guest portal. This is a four-digit reservation-specific access code. Your code is automatically created, is only visible to you within the portal and will be valid for the length of your stay. Your reservation code will also be included in your arrival text the day before you check-in. The use of digital codes is more secure and also friendlier for the planet.

We are a family business and you will always be able to contact one of us before and during your stay

“So clean!! this place is
perfect if you want a quiet little getaway, dog-friendly pods were fab would definitely come back. Central to most walks and Penrith in walking distance. Some lovely pubs in the centre. Thank you for our stay.”

Stephanie via Facebook

“Everything was warm! The facilities were always clean and never overcrowded. I’d highly recommend staying here. We had a great time and would stay again. We had a dog with us and he was just as welcome as we were.”

Judy via Booking.com

“ Excellent weekend here. Pods were cosy and had everything you need – nice and warm with heating! Shower and toilet areas were spotless and very well kept. Owners were lovely. Perfect if you have dogs too! ”

Khhh7 via Tripadvisor

“So clean!! this place is
perfect if you want a quiet little getaway, dog-friendly pods were fab would definitely come back. Central to most walks and Penrith in walking distance. Some lovely pubs in the centre. Thank you for our stay.”

Stephanie

“Everything was warm! The facilities were always clean and never overcrowded. I’d highly recommend staying here. We had a great time and would stay again. We had a dog with us and he was just as welcome as we were.”

Judy

“Excellent weekend here. Pods were cosy and had everything you need – nice and warm with heating! Shower and toilet areas were spotless and very well kept. Owners were lovely. Perfect if you have dogs too!”

Khhh7

Find your perfect pod

Our range of pods is designed with your requirements in mind.

Check out our accommodation page to see what’s on offer.